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Technical Support / Customer Support
Tel: 65-6244-7866
Email: csc@1-net.com.sg

Sales Enquiry
Tel: 65-6244-7888
Email: sales@1-net.com.sg

Privacy Policy

1-Net is committed to respecting your online privacy and recognise your need for appropriate protection and management of any personally identifiable information ("Personal Information") that you share with us. Personal Information is information that enables us to identify you, such as your email address, name, title and address. 1-Net uses your Personal Information in order to personalise your experience on our Web site and also to be able to selectively send you communications that may be of interest to you, either electronically or otherwise. Our privacy policy governs the following areas:


1-Net does not share information with other companies other than its own associates, and does not sell its user/customer information. However, we reserve the right to use any personal information we collect for such purposes as customer service, marketing, product and service development, recruiting and facilitating subsequent use of this Web site.

Unless you opt to not receive promotional materials, we may from time to time notify you of special promotions, new products or services, or other information that may interest you. We explicitly reserve the right to disclose any such Personal Information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with applicable law, or protect the rights, property or safety of 1-Net, its employees, customers, or the public.


You may choose whether or not to provide Personal Information to 1-Net. The notice we intend to provide where 1-Net collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of 1-Net’s Web pages, but you may not be able to access certain options, offers and services that involve our interaction with you.

Cookies and Other Tracking Technologies

Some of our Web pages utilise ‘cookies’ and other tracking technologies. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of 1-Net’s Web site use cookies to track user traffic patterns. We do this in order to determine the usefulness of 1-Net’s information to our users and to see how effective our navigational structure is in helping users reach that information. 1-Net does not correlate this information with data about individual users, nor does it share this information or sell it to any third party.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyse information that does not contain Personal Information for trends and statistics.

User Consent

By using this Web site, you consent to the terms of 1-Net’s Privacy Policy and to our processing of Personal Information for the purposes given above as well as those explained where 1-Net collects Personal Information on the Web. 1-Net reserves the right to change the terms of its privacy policy at any time. If we do change this privacy policy, we will post the changes on this Web site. We encourage you to review this privacy policy each time you visit our Web site to make sure you understand our current policy on collecting and using information collected through our Web site. If you have any inquiries or complaints, you may contact us at contact@1-net.com.sg.

Terms of Use

  1. Acceptance of Terms

    Please read and accept the 1-Net Terms of Use ("Terms") before using the www.1-net.com.sg Web site or any other Web site maintained by 1-Net ("Web site"). If you do not agree to all of the Terms, do not use this Web site.

    The Terms are entered into by and between 1-Net and you. If you currently have in effect a separate written purchase or licence agreement with 1-Net for that service, that separate agreement governs.

  2. Disclaimer

    Although 1-Net has attempted to provide accurate information on the Web site, it assumes no responsibility for the accuracy of the information. 1-Net may change the programmes or products mentioned at any time without notice. Mention of non-1-Net products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

    The materials are provided "as is" without an express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose.

    In no event shall 1-Net or its partners/suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use of or inability to use the materials, even if 1-Net has been advised of the possibility of such damages.

  3. Intellectual Property Rights

    All content, including text, data, sound recordings, sound, photographs, graphics, video, or other materials ("Material") provided on this Web site is provided by or to 1-Net by its respective manufacturers, authors, developers and vendors (the "Third Party Providers") and is the copyrighted work of 1-Net and/or the Third Party Providers.

    Except as expressly authorised by 1-Net or the Third Party Provider, none of the Material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise. No part of the Web site, including logos, graphics, sounds or images, may be reproduced or retransmitted in any way, or by any means, without the prior express written permission of 1-Net. You also may not, without 1-Net's prior express written permission, copy any Materials contained on this Web site on any other server, or use any 1-Net Marks for any purpose.

    "1-Net Marks" refer to any name, mark, brand, logo, design, slogan, trademark, services mark and other designation 1-Net uses in connection with its products or services.

  4. Trademarks

    The trademarks, logos and service marks ("Marks") displayed on this Web Site are the property of 1-Net or other third parties. Users are not permitted to use these Marks without the prior written consent of 1-Net or such third party which may own the Mark.

  5. Links to Third Party Sites

    This Web site may contain links to third party sites. Access to any other Internet site linked to this Web Site is at the user's own risk and 1-Net is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. 1-Net provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.

  6. Access to Password-Protected and/or Secure Areas

    Access to and use of password protected and/or secure areas of the Web site is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the Web site may be subject to prosecution.

  7. Privacy Policy

    1-Net respects your desire for privacy. 1-Net's Privacy Policy can be found at www.1-net.com.sg/privacy.html. By using the Website, you are consenting to the processing of your data by 1-Net and consenting to the terms of our Privacy Policy.